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Tyler Long is a great leader, business driver, and good family guy.
Tyler is the 4th generation to enter the flooring business and got his start by doing summer warehouse work in his middle school years. He enjoyed working for his father so much, he decided to make a career out of it immediately after college and hasn’t once regretted the decision.
As the husband of a beautiful Swiss bride and father of three, Tyler spends much of his free time watching his daughters compete in rodeo and his son compete in baseball. Tyler is an active church member, enjoys studying theology and church history, and also started a non-profit baseball academy that provides training and playing opportunities to local youth athletes.
As President and owner of PG Long, Tyler operates on the fundamental value of treating others how you want to be treated; employees, clients, vendors and strangers.
Brent is a dynamic business leader and generous humanitarian.
Brent was a loyal customer of PG Long's for over two years when he worked in property management/real estate. He liked the PG Long operation so much that he came to work for the company in 2005. In addition to being self-admitted wonderful husband, Brent enjoys a very active outdoorsman life of fishing and golfing. When he isn't landing a 30lb salmon or hitting a hole-in-one, he also enjoys collecting vintage snowmobiles, motorcycles, and muscle cars. Brent also tries to embody a high level of altruism in his daily life by serving on the board of directors for Habitat for Humanity, Multifamily Northwest, and contributing annually to the Heartland Humane Society.
Justin is a self described Data Scientist
Justin is the resident nerd of PG Long. Looking at, admiring, and obsessing about the companies data, he leverages his analytical skills in pursuit of efficiency for the company’s business processes. Every hill is a hill to die on for the company’s bottom line.
When not working, Justin is smitten by his wife and pours his heart into his twin boys. He enjoys serving in his local church, being a blessing to others, and desiring Christ.
Shanna is Head of Accounting
Shanna is a Portland native who has worked with PG Long since 2011. In her time here she has worked her way from AR Clerk to bookkeeper within her first year with the company. A few years later she became Assistant Branch Manager, and shortly after Branch Manager. After returning from maternity leave she became Head of Accounting.
When Shanna is not running around helping everyone she can at work, she is spending time with her high school sweetheart husband and new daughter, or she can be found with a camera in hand. Her first degree is in photography, and her heart never left it.
Emma oversees Accounts Receivable, Collections, and Account Management
Emma came to work for PG Long in 2012 after working in Property Management for 4 years She started as Inside Sales Support in the Eugene Branch but shortly after moved into a corporate role as the Credit Manager.
Emma was born and raised in Copenhagen, Denmark and came to America as an exchange student at 17 year old. She liked it so much here that she married an American and settled permanently in Oregon in 2007. They have 2 kids, a daughter and a son.
When Emma is not in the office, she likes to go camping with family and friends, cooking Danish dishes, volunteering at the local food pantry and playing in poker tournaments.
Karen Oversees Accounts Payable.
Karen joined the team in 2014 as an Order Entry team member. Her desire to learn and willingness to go above and beyond have helped her advance in the company to the role she has now, Accounts Payable. When Karen is not in the office she enjoys spending time with her husband and son, gardening, and crafting.
Josh has been a Bend resident since 1990.
Josh has been a Bend resident since 1990. He prides himself on making his customers feel like their time matters. Josh treats all of his customers like he would treat a family member. Josh joined the PG Long team in 2016 and in 2018 he began serving on the Multifamily Northwest Council. In his free time Josh enjoys chasing salmon & steelhead in his drift boat on the river and camping with his wife and two daughters.
Mario brings great success in flooring expertise.
As Branch Manager for PG Long in Southern Oregon, Mario knows that the most important part of a successful business is the relationships you build within the community. Mario show his deep love and appreciation for his community by being actively involved in programs such as Food & Friends, mentoring young professionals through the YPN at The Chamber of Medford & Jackson County, and volunteering within the church he attends. In his free time, you can normally find Mario enjoying the Rogue Valley with his wife and two dogs. They enjoy hiking, skiing at Mt. Ashland, or just cooking and spending time with friends.
Brian is Idaho's Floor Expert.
Brian was drafted out of high school to play for the San Francisco Giants. After his career was cut short due to injuries, he entered into the finance industry in various roles. He eventually transitioned into management positions in Construction, IT Services, and most recently the Flooring Industry. He has successfully grown the Boise office through his commitment to communication, accountability, and problem solving for our great customers. When Brian isn’t working he spends time with his three daughters.
Dorene is our Tri-Cities Expert
Dorene was born and raised in the Yakima Valley. She is the proud mama of one amazing daughter who is a recent U of O graduate. In her free time she love to read, garden, travel, bike riding, kayaking, wine and beer tasting at the amazing wineries and breweries nearby.
Matt is a leader
Matt Butenschoen has been a pacific northwest native his whole life and lives in Vancouver, WA with his awesome wife Megan and adorable dog Moses.
Matt started with PG Long Floor covering back in the Summer of 2013 as an Account Manager. After a few years Matt's territory moved up to the Vancouver Area and NE Portland. As of May 2020 Matt has been promoted to VP of Sales for the Portland branch. He is excited to take on the role and find new opportunities for the company while continuing to manage his sales territory and support his customers.
In Matt's free time he likes to spend time with friends and family. He also enjoys playing golf whenever he can fit it in (rain or shine), finding new recipes to try on the barbecue, and supporting local breweries.
Jon has been a growth leader with PG Long for many years.
Jon puts his customer’s experience first. He enjoys making their time with PG Long pleasant and positive. Since his start with PG Long Floor Covering in March of 2008, he has completed the Mohawk University Product Knowledge Higher Achiever Program, obtained his lead base paint renovator certification and is also a certified Asbestos Inspector.
When Jon is not in the office, he enjoys watching Football, playing Golf, Pinball, rebuilding classic cars, and participating as a Competitive BBQ Pit master.
Creative Problem Solver
Adam has been with PG long for 3 years. He started out in our inside sales position and has worked his way to the Sales rep that he is today. He enjoys the interior decorative aspect of helping his customers find what looks amazing in their home. Working side by side with customers and coming together to find new possibilities and products has been a huge part of his career. At home he enjoys playing with his son and family time, as well as entertaining guests. His hobbies include BBQ competitions, art viewing, hiking, and woodworking.
Customer Service and Family
Angie previously worked in Property Management using PG Long for over 3 years before coming to work for us in 2016. She started as Administrative Support before moving her way up to the Carpet Cleaning Assistant Manager for Eugene and Salem branches. She puts her customer service skills first and is always ready to help when needed. She spends her free time with her kids at practices, games or family events. She enjoys crafting and getting together with family to enjoy dinners, BBQ’s and each other’s company .
Payroll expertise and Dog lover.
Brenna joined PG Long as an administrative assistant in 2019. From there, she has moved in to payroll and billing. Brenna also takes work orders over the phone and provides estimates to customers. She always strives to make sure she is giving the best quality customer service. In her spare time, Brenna likes to be outdoors with her dogs and spend time with family and friends.
Carlos has been on our team for two years. He is a great addition to our team.
Connie is a leader
Connie joined the PG Long team as the Front Desk Administrator, her capability to learn quickly, provide great customer service, and manage information accurately was quickly noticed. She has some advantages stepping into the Territory Manager position having worked the many facets of the office and knowing the essential information both the office staff and installers need. Connie prides herself on being dependable, trustworthy, and going the extra mile for her customers and co-workers while providing accuracy to get the job done. When Connie is not in the office or out in the field, she is spending time with her family. She enjoys traveling, trying new restaurants, wine tasting, and collecting crystals & gem stones.
Conor is the floor expert
Conor is new to PG Long, and is excited to bring his retail and customer service experience to the team! Having worked in various sales and retail positions most of his life, he is ready to apply his customer first approach to any of his client’s needs. When Conor is away from the office, he enjoys spending time with his Wife, trying out new restaurants in the greater Portland area, and watching any sporting event he can find on TV!
Dillon is a Warehouse Pro
Dillon is the warehouse manager at the Bend Oregon branch, He originally from Texas and moved to Oregon in 2012. He has a 7 year old daughter and enjoys bass and trout fishing, camping and the outdoors.
Dusty is a Floor Nerd
Dusty is always striving to find the best products that balance durability with attractiveness and cost. Helping customers know what they are going to get and educating them on how well products will perform so they can make the best decision possible for their property is what he is always looking to do. His favorite aspect of his career is establishing relationships with people that are based on trust and dependability. Since joining the PG Long team in June of 2008, Dusty has been certified by the IICRC in carpet cleaning, carpet repair, odor control and water mitigation. Although he no longer works in carpet cleaning, this knowledge is invaluable when helping customers decide whether or not a carpet can be saved. In his free time he enjoys spending time with his 3 daughters, riding his motorcycle, hunting and competitive bbq.
Elias is a carpet expert
Elias has been woth us one year and is a great addition to our team!
The Face of Bend's Great Service
Jesslin is the administrative assistant at the Bend Oregon branch. She moved to Bend in 2015 from Portland with her husband and two dogs to enjoy all the outdoor activities Bend has to offer. In her free time you can find her reading a book , playing with her dogs or training for her next marathon.
Customer Service and Hard Work
Jose Carlos has been with us for a year and is an excellent member of the team.
Kristina is a leader in Eugene
Kristina came to our PG Long team after working in the property management field for 5 years, in both leasing and On-Site management capacity. This prior experience has given Kristina a great knowledge in how to provide our customers with exceptional customer service. She is able to efficiently help schedule installation crews for your turnover needs and ensure a timely and pleasant experience. Kristina prides herself on being helpful and a creative problem solver who cares about her customer’s satisfaction to the fullest. When Kristina is not working, she is spending time with her family and friends. She enjoys concerts, heading to the coast, trying new restaurants, and going to Oregon Ducks and Eugene Emerald games.
Mark has been with PG Long since 2015. He has 40 years of flooring experience, Thirty of those years in flooring covering installation. He has seen it all. His experience, product knowledge and customer service are second to none. When Mark isn't working, he and his wife volunteer in a community outreach program to help families. He is an avid sports fan and enjoys camping and long weekends at the beach.
Melanie is our Office Guru
Born and raised in Orlando Florida. Moved all along the coast of Florida because I have a great love for the beach, something about it just brings me cleansing and peace. I love people of all walks of life. I enjoy concerts and gatherings. My family and my 3 dogs oh and Zoe our cat are what keeps me going day to day. I love working with PG Long which is why I haven't found myself living on the beach. Our customers and our great staff are beyond amazing and I am just happy to get to be a part of it going on 4 years now.
Nick has been a valued member of PL Long team for over 8 Years.
Nick started as a carpet cleaning technician and quickly grew a reputation for providing quality work and exceptional customer service. Nick continuously goes the extra mile to excel in customer satisfaction and displays a kind and caring demeanor everyday with every customer. Maintaining integrity and having a strong work ethic have made Nick an asset to the PG Long team. On his days off he enjoys hunting, fishing, camping, watching sports and hosting BBQ’s with family.
Raul has been with us for 3 years and in now a great team leader.
Dynamic leader and floor expert
Ricardo always goes the extra mile for his customers. A great experience and the feeling they get working with PG Long is his ultimate goal. He started working at PG Long as a carpet cleaning technician in 2013. He was promoted to carpet cleaning manager in 2017. Ricardo started working as a Territory Manager for the Floor Covering division in 2019 due to his excellent customer service skills and knowledge of the market. We are very happy to have Ricardo as part of our group of people that have made, and will continue to make PG Long so successful. When Ricardo is not in the office, he enjoys playing Basketball, driving and listening to music, and his true passion is spending time with his kids.
Rose Get's it done right.
Rose is from Portland and spent 10 years in property management before coming to PG Long. She absolutely loves customer service and every one of her customers. Outside of work she enjoys spending her time with family, volunteering and teaching Sunday School.
Scott is a flooring botanist
Scott Gouner was born in San Jose, California, but has been living in Oregon for almost 20 years. He is a recent alumni of Portland State University where he received his Bachelors of Science degree in Biology and Botany. While in college he worked for his family doing property management and maintenance for several homes and decided to continue with that career path when the opportunity to work for PG Long became available. He has been with PG Long for almost a year now and is looking forward to putting in many years with such a great company.
He currently spends most of his free time working in his garden with the many different flowers, fruits, and mushrooms that he shares locally with friends and charities. When not working in the garden, he is usually busy with small remodels of his home, or he is possibly just enjoying a movie, game, or listening to music with his girlfriend and two dogs. Classic movies and games from the 80s and 90s are their favorite, but he does keep up with current movies and games when he can.
Dynamic leader and floor expert
Shane has been a territory manager with PG Long since March of 2009. His territory includes Beaverton, Hillsboro, Downtown Portland, and North Portland. Shane specializes in the multifamily flooring sector and is always looking to increase his knowledge of flooring. Shane’s philosophy is his customers are his partners and values building relationships. He enjoys getting to know his customers and their business to find the right solution for each unique situation, so his customers are successful. His goals are to build new business relationships and build on his current ones. Shane was born and raised in Vancouver Washington. He married his high school sweetheart and has three boys. Shane received his associate degree from Clark College and is currently finishing his bachelor’s degree at Multnomah University. Shane works hard and takes things seriously when needed, but also is someone who jokes around and likes to have fun. He enjoys spending time with his family and friends, BBQing, and going to his son’s baseball and soccer games and volunteering at his church’s middle school group. In his spare time, he enjoys watching some of his favorite shows like the Office but also likes to get out of the house going camping, attempting to fish, hiking, and watching his favorite football team the Seattle Seahawks.
Willy is a seasoned floor expert
Willy is very passionate about his job! He loves making sure his customers feel like they are getting the very best service from him and PG Long. Willy has been with Pg long since 2008. With his hard work and awesome work ethic, he's been able to achieve larger rolls and advance in the company through out his time with us. Willy has gone from Cleaning Tech, to Carpet Cleaning Manager, and is now in his 3rd year as a Territory Manager with our floor Covering department. When Willy isn't making his customers jobs easier, he enjoys coaching his kids in life and sports, playing sports himself, and doing recreational outdoor stuff.
Scott has been with the company since 2017 as the warehouse manager. Inventory accuracy and teamwork is my work passion. When I'm not at work my passion is anything that gets me out in the beautiful pacific north west that we live in, backpacking camping hiking and the occasional game of disc golf.
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